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Building a better building process: Final report recommends changes for county, city departments (access required)

CHARLOTTE - Transparency and collaboration, streamlined online services, and improved customer service could go a long way toward improving the city’s and Mecklenburg County’s building development processes, according to a final report commissioned by the city and county. Gartner Inc., a global information technology research firm, was hired last year for $325,000 to provide recommendations on ...

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