By Caitlin Coakley
NORTH CAROLINA — By retooling its procedures, the North Carolina Department of Labor should be able to resolve complaints faster and make more field visits in the upcoming fiscal year, Wage and Hour Administrator Jim Taylor says.
“In the past, if it even appeared to be something that we would investigate, we’d take the complaint,” Taylor said. “In the last year, we’ve been more selective in that screening and asked more questions.”
The wage and hour division deals with complaints such as unpaid overtime, unfair wages and reneged-upon promises by employers. Before the new procedures, a complaint often would sit for three to six months before an investigator could get to it, Taylor said. Then, the initial contact might determine that the complaint wasn’t even in the state jurisdiction.
Enter your email address/USER ID and password in the fields above to gain access to the subscriber content on this site.
Your subscription includes one set of login credentials for your exclusive use. Security features have been integrated on this site: If someone signs in with your credentials while you are logged in, the site will automatically close your ongoing login and you will lose access at that time. To inquire about group subscriptions for your organization, contact Joann Griffin.
Already a paid subscriber but not registered for online access yet? Click Here to register.
Forgot password or User ID?