Bank of America, Time Warner Cable, US Airways make ’19 Most Hated Companies’ list
Published: July 12, 2011
Time posted: 11:35 am
Tags: Bank of America Corp., Time Warner Cable, US Airways
Bank of America Corp., Time Warner Cable and US Airways have something in common: They’re all on The Atlantic’s “19 Most Hated Companies” list, which the publication released this month.
Bank of America, the only one of the three headquartered in Charlotte, is No. 19, with a satisfaction rating of 68 out of 100.
“Customers complain of excessive fees for overdraft and other services and are pursuing lawsuits over illegal charges,” according to The Atlantic. “The bank is America’s largest mortgage servicer and the slowest to respond to clients, according to Treasury reports. In recent years it has blundered through countless foreclosure horror stories. Meanwhile, as with other large banks, BoA offers dismal rates for savings.”
TWC, which is headquartered in New York, came in at No. 3, with a rating of 59 of out of 100.
Tempe, Ariz.-based US Airways, which operates its largest hub in Charlotte, is No. 6, with 61 out of 100.
At No. 1 on the list: Potomac Electric Power Company, or Pepco, based in Washington, D.C., with 54 out of 100.