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Be nice, at least for the holidays (access required)

By Austin Light When I was a teenager I worked in retail during the holidays. I did a seasonal stint at a JCPenney in Charleston, and it was the most unpleasant three months of my high school career. I didn’t get much training before I was pushed out in front of a register in the men’s athletic section, so it was a disaster whenever I checked someone out. In fact, I goofed up one transaction so bad I was banned from using the register (they removed the ban the day after Christmas during the pandemonium that is the post-Christmas returnfest). Poor training aside, the customers were what really made the job a nightmare. Their disrespect for me and the clothing I had to constantly refold was astounding.

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